The NHS‘s vaccine passport service is now working again – after the app crashed for more than five hours.
Boris Johnson announced last night that the controversial safety measure would be compulsory to access night clubs and large sports venues as part of plans to control the spread of the Omicron variant.
The Prime Minister also urged people to wear masks and work from home where possible and encouraged people to download the pass on their phones.
But users who tried to access their pass on the NHS’s website from around 7pm were greeted with a ‘please try again later’ notice last night.
A message added: ‘There are currently issues with accessing the Covid Pass on the NHS App and website. We are investigating the issue and will update as soon as we can’.
It wasn’t until after midnight that the problem was resolved, after the NHS tweeted: ‘We have identified the cause of the intermittent issues with the NHS COVID Pass and are working urgently to resolve it. We apologise for any disruption caused by these issues.’
The website and app for the NHS’s vaccine passport system suffered technical problems this evening, just hours after Boris Johnson said the controversial safety measure would be compulsory to access night clubs
The NHS’s official twitter account announced the issue shortly before 8pm.
At a Downing Street press conference, Mr Johnson said vaccine passports are being brought in for larger events and nightclubs, so that people can prove they are double-jabbed.
Venues include those indoors that are unseated with more than 500 people, unseated outdoor venues with more than 4,000 people and any venue hosting more than 10,000 people.
It means that football and other sports fans will need to a Covid pass to attend matches where crowds of more than 10,000 people are in attendance.
Two vaccine doses will be treated as fully-vaccinated but this will be kept under review because of the booster programme.
A negative lateral flow test will also be sufficient.
Some users who discovered the flitch took to social media to complain about the issue
Others highlighted how both the website and app are taking them to an information page detailing how to get a vaccine passport. Usually, the pass will automatically show up in the app and online if users have had their coronavirus vaccinations
The rules are coming into effect from Wednesday, December 15.
Some users who discovered the glitch took to social media to complain about the issue.
One demanded: ‘Get this updated as a matter of urgency would you?!?!?’
Another wrote: ‘What about when this happens when it matters? Are you going to refund people if they are refused access to a venue?’.
A third added: ‘Nahh the nhs app is still [down]… the covid pass section has fully crashed! it’s been 5 hrs!!
‘Tempted to just stay up to see if it comes back as less ppl will be trying … like they must’ve known this would happen their incompetence is forever mind blowin.’
A fourth said: ‘It’s great when they announce you need a covid pass for things… nhs app crashes and you can’t even access your covid pass. Not that I plan to be anywhere where I’ll need it any time soon.’
Another said: ‘So, there are currently issues with the Covid Pass on the NHS App – I want to visit my son in Zanzibar this Christmas but the app has not registered my booster. What else CAN’T it do?? FFS, I’m getting very annoyed with this government’s complete uselessness!!’
Others highlighted how both the website and app took them to an information page detailing how to get a vaccine passport.
Usually, the pass will automatically show up in the app and online if users have had their coronavirus vaccinations.
Source: Daily Mail UK